info@astonanderson.co.uk | Call Us On 01474 607890

Privacy & Cookies

This Privacy Policy sets out what professional information Aston Anderson collects and what it does with this personal information. Please take the time to review this privacy policy carefully as it tells you how your personal information will be used by us.

By using Aston Anderson’s website or service, you agree to be bound by this privacy policy. Aston Anderson wants to offer you the best professional experience, and as a result of this, additional functions, features, products or services may be incorporated into Aston Anderson’s website from time to time. This may result in periodic changes to this privacy policy. This privacy policy may also be amended to reflect Aston Anderson’s changing business needs. Therefore, please remember to refer back to this privacy policy regularly to review any amendments. By continuing to use this website and our services after changes have been made to this private policy you agree to be bound by the terms of this privacy policy as amended or updated from time to time.

Any questions reguarding our privacy policy should be directed in writing to Aston Anderson, 22b King Street, Gravesend, Kent, DA12 2DU

Why does Aston Anderson need personal information for?


Aston Anderson collects and uses your personal information to:

  • Customize the services we provide to you;
  • Carry out market research and tracking of sales data;
  • Build a profile of interest preferences and browsing patterns;
  • Send you information about our services (if you have chosen to receive such information);
  • Email you with property details and other property related information.

What personal information does Aston Anderson Collect?

Aston Anderson Collects personal information about you (including your name, address, telephone numbers, email address and other general lifestyle information) When you register as an applicant or client. Certain information is also collected automatically, as described later in this privacy policy.


Website usage data

When you visit our website, we automatically log your IP address (the unique address which identifies your computer on the internet) which is recognised by our web server. We also automatically log the data of the page request, the type of website browser that you are using, the referring website (if any) and other parameters in the URL (e.g. search criteria).

We use this information to help us administer the site and to collect broad demographic information for aggregate use. We use this data to better understand website usage so we know what areas of our website users prefer. This information is stored in log files and is used for aggregated ad statistical reporting. This information is only used to assist us in providing an effective service on our sites and will be attributed to you as an individual.

We may from time to time supply the owners or operators of third party sites from which it is possible to link to our sites with information relating to the number of users linking to our site from their site. You cannot be identified from this information.


Cookies

We may store some information (commonly known as a “cookie”) on your computer when you look at our website.

“Cookies” are small pieces of information sent by a web server to awe browser, which enables the server to collect information from the browser. You can find out more the way cookies work at www.allaboutcookies.org (http://www.allaboutcookies.org).

Aston Anderson uses cookies to:

  • Facilitate your use of our site;
  • Help us to provide you with the best level of service;
  • Monitor traffic.

You can erase or block cookies from the computer. To find out how to do this please see the “How to delete cookies” page on the www.allaboutcookies.org (http://www.allaboutcookies.org) website or use your help screen or manual which should tell you how to do this. Please be aware that if you erase or block cookies or set your browser not to accept cookies then the majority of websites will be inaccessible to you.

Aston Anderson may, in the future, use other tracking technologies and/or allow third parties to use cookies on the website. If this happens Aston Anderson will update this privacy policy.


Keeping our records accurate

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time by reference to the members web page where you can update or amend your information. If you have another query relating to your information, please contact us in writing at Aston Anderson at 22b King Street, Gravesend, Kent, DA12 2DU.


Public forums and chat rooms

Aston Anderson’s website may make chat rooms, forums, message boards, and/or news groups availible to its users. Any information that is disclosed in these areas becomes public information and you should always be careful when deciding to disclose your personal information. Please keep in mind that whatever you voluntarily disclose personal information online information can be collected and used by others. Therefore, if you post personal information on-line that the actions of any 3rd parties.


Third Party Sites

We cannot be responsible for the privacy policies and practices of other websites even if you access them using the links from our site and we recommend you check the privacy policy of each site you visit.


Access Rights

You have a right to access the personal data that is held by Aston Anderson about you. To obtain a copy of this information please write to Aston Anderson at 22b King Street, Gravesend, Kent, DA12 2DU. Aston Anderson will charge a fee of £10 for this. Please enclose this fee when sending your request to us.


Security

We Recognise industry standards and employ security safeguards to protect information from unauthorised access and misuse.

References to Aston Anderson represent one or more members of the Aston Anderson Team. For a full list of members please write to Aston Anderson, 22b King Street, Gravesend, Kent, DA12 2DU.


Improving our services

If you have agreed that we can, staff from Aston Anderson, or from other agents, may contact you from time to time by email, text, SMS message or by telephone in order to get your views and comments on the service we provide to you.

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time Aston Anderson may send you details of products and services which we think may interest you.

You can opt out of receiving marketing and promotional materials from Aston Anderson at any time by emailing info@astonanderson.co.uk.com (mailto:info@astonanderson.co.uk)


Disclosure of your information

From time to time, Aston Anderson may share the information you supply to us with selected third parties to enable them to send you information which may be of interest to you.


Agents

Aston Anderson will share your information with its professional advisors, survey and research organisations and individuals and organisations that we employ to perform functions in certain situations on our behalf. Examples of these functions include delivering packages, sending postal mail and e-mail, providing marketing assistance in data analysis, handling credit card transactions, fulfilling orders, providing services, and following up on enquires (include by phone, e-mail, text or SMS messages or, in writing). These agents have access to the personal information required in order to perform their functions.


Compliance with law

We will release your personal information where we are legally entitled to or obliged or required to do so by law (for example, if required to do so by a court order or for the purpose of prevention of fraud or other crime).We may also exchange information with third parties for fraud protection and credit risk reduction.

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